Privacy Policy

Data controller

This Privacy Policy applies only to personal data collected through the Website, and does not apply to information collected by third parties on other websites, even if they are linked from the Website.

1. What is personal data?

Personal data is any information relating to an identified or identifiable natural person that you provide to us when you visit our Website, for example, when requesting information, a demo, or a quote through our contact form.

Additionally, when you visit our Website, certain information is stored automatically for technical reasons, such as the IP address assigned by your internet service provider, the type of browser, or the operating system used.

2. Purpose, legal basis, data categories, and minors

2.1 Purpose

Through our contact form we collect the following data: full name, email address, company, and a description of the project or need. This data is stored for the sole purpose of:

• Handling and responding to your request for information, a demo, or a quote.
• Managing any commercial or contractual relationship that may be established.
• Sending you communications related to our services (API, embeddable modules, SaaS platform) that may be of interest to you, provided you have given us your consent to do so.

The fields marked as required in our forms are essential for us to handle your request. Under no circumstances will we use your data for a purpose other than the one for which it was collected, nor will we send you additional information that you have not expressly requested or accepted.

2.2 Minors

Our services are intended for companies and professionals and are therefore not aimed at minors. If you are under 14 years of age, you need the consent of your parents or legal guardians for us to process your personal data. If we become aware that data has been collected from a minor under 14 without such consent, we will delete it.

2.3 Legal basis

The legal basis for processing your data is the consent you give when completing our forms, as well as, where applicable, the performance of the pre-contractual or contractual relationship established between RasterNode and the user. You may withdraw your consent at any time.

2.4 Data categories

The data collected is not specially protected data; it is categorized as identification and professional contact data.

2.5 Data retention period

We will retain your personal data for as long as necessary to fulfill the purpose for which it was collected, to determine any liabilities that may arise from that purpose and from the processing of the data, and for as long as you do not request its deletion.

2.6 Accuracy and truthfulness of the data

The user is solely responsible for the truthfulness and accuracy of the data provided, releasing RasterNode from any liability in this regard. As a user, you guarantee that the personal data provided is true and you undertake to notify us of any changes to it.

3. Compliance with applicable regulations

RasterNode complies with the guidelines of the European Union's General Data Protection Regulation (GDPR) and with Spanish Organic Law 3/2018 (LOPDGDD). It also complies with Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), requesting your consent for the processing of your email address for commercial purposes.

The data provided, as well as data derived from your browsing, may be stored in our systems and processed to handle your request and to maintain, where applicable, the commercial relationship established. If you do not authorize the processing of your data for commercial purposes, you may exercise your right to object as indicated in the "Exercising your rights" section.

4. Security measures and privacy by design

RasterNode has implemented the technical and organizational security measures necessary to guarantee the security of your personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of the art, the nature of the data stored, and the risks to which it is exposed.

Secure server (SSL/TLS). Our Website uses an SSL/TLS certificate that ensures the connection between your browser and our server is encrypted using the HTTPS protocol, so that the information transmitted cannot be read by unauthorized third parties.

5. Exercising your rights

Any natural person who has provided us with their data may contact the data controller to exercise, free of charge, their rights of access, rectification, erasure, restriction of and objection to processing, data portability, and the right not to be subject to decisions based solely on the automated processing of their personal data.

You may exercise your rights by written communication addressed to RasterNode, with the reference "Data Protection", stating your details, proving your identity, and indicating the reasons for your request, at the following address: Av. Locutor Vicente Hipólito, 18, 03540 Alicante, Spain; or by email tomoc.edonretsar@ofni.

You also have the right to file a complaint with the competent supervisory authority, specifically the Spanish Data Protection Agency (AEPD), if you consider that the processing of your personal data does not comply with current regulations.

6. External links

As a service to our visitors, our Website may include hyperlinks to other sites that are not operated or controlled by RasterNode. We do not guarantee, nor are we responsible for, the lawfulness, reliability, truthfulness, or currency of the contents of such websites, or their privacy practices. We recommend reviewing the privacy policies of each site before providing them with your personal data.

7. Changes to this privacy policy

RasterNode reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments, or to criteria of the Spanish Data Protection Agency. Any changes will be published on this page sufficiently in advance of their effective application. Continued use of our services after such changes will imply acceptance of them.

8. Data processors and service providers

To provide services strictly necessary for the development of our business, RasterNode contracts with the following providers, which act as data processors under their corresponding privacy terms:

Should we engage new providers that involve the processing of personal data (for example, analytics, marketing, or payment tools), we will update this policy and, where appropriate, request your consent through the corresponding cookie notice.

9. International data transfers

Some of our providers may be located outside the European Economic Area. In these cases, RasterNode guarantees that such international data transfers are made to countries covered by an adequacy decision of the European Commission or under the standard contractual clauses approved by the European Commission, thereby ensuring a level of protection equivalent to that required by the GDPR.

10. Don't want to receive commercial communications, or wish to withdraw your consent?

In accordance with Spanish Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, you may object to the use of your information for advertising purposes at any time, as well as withdraw your consent (without retroactive effect).

To do so, you can send an email to moc.edonretsar@ofnistating your request. Please note that our systems may require up to 48 hours to make the objection or withdrawal effective, and you may receive communications during that period.